Privacy Policy

PRIVACY STATEMENT

City Lock Smith collects customer information for the express reason of enhancing our customers’ shopping experience. Our privacy policy is only intended to assist customers in understanding what information we are gathering about them when they visit our Website, how we intend to use said information, and what safeguards are in place to protect their information. This Privacy Statement applies only to the information collected online at clean gutters and not to any third-party sites that are linked to our site.

COLLECTED INFORMATION ON OUR WEBSITE

1.1 General Browsing Information

City Lock Smith gathers information during a visit to our Website. When gathering this information, including non-personal information (i.e. domain type, browser and version, service provider and IP address) will be collected for various reasons. This information helps clean gutters determine how our Website is used by visitors, including which areas of this site are visited most often or when the last visit to a page occurred. It also helps identify technical efficiency of the site and the services used (i.e. determining how much time it takes to connect to our website). The navigation information will help us understand our viewers’ experience and allow us to improve that experience by identifying and producing as needed additional features, services and products to enhance the visit.

1.2. Personal Information

City Lock Smith may ask for personal information when viewers establish or update a City Lock Smith account, sign up for City Lock Smith s e-mail, opt to participate in contests or surveys, shop online (including purchases of gift cards or shopping as a result of outside links), check order status, request a catalog, purchase and send an e-gift card and/or create a wish list or gift reminder, or if viewers opt to sign up to receive information about products, promotions, or events via text messaging.

Categories of information usually collected will include name, address, e-mail address, recipient’s name, address, and/or e-mail address, individual order information, telephone number, mobile phone number, credit card information, and messages or reminders chosen by the customer. We also collect information from viewers when they visit us from third-party sources that offer them the ability to sign up for clean gutters e-mail. Information we may collect when viewers sign up includes name, home mailing address, and e-mail address.

USE OF PERSONAL INFORMATION COLLECTED

City Lock Smith may use the personal information collected about our viewers to help deliver products they order, fulfill requests, or as a means of contacting them or gift recipient(s) in the event of questions or pertinent order information and/or clarification of delivery information. We may also use this information for verification purposes, to respond to website inquiries, to aid in the delivery of services and information about our products, promotions, or Website (including placing names in the clean gutters e-mail list or print catalog mailing list), or to place an order. We will use the information provided when viewers visit us from outside sites to sign up for clean gutters e-mail to send them updates about clean gutters, promotions, and events. Additionally, we may use viewers’ name and mailing address in all of the ways outlined in this privacy statement. We will use viewers’ e-mail address only as described in various areas of this privacy statement.

City Lock Smith SOFTWARE E-MAIL

City Lock Smith e-mail provides viewers with the ability to gain access to exclusive information about special offers, events, and new products. Register by completing our sign-up form and begin to receive these special messages. If at any time the viewer would like to cease future delivery of City Lock Smith e-mail, follow the removal instructions located at the bottom of each message or complete the e-mail removal request form. Asking to be removed from City Lock Smith e-mail may not prevent viewers from receiving e-mail communications regarding online orders placed at clean gutters or product survey requests.

INFORMATION SHARED WITH THIRD PARTIES

We may opt to use third parties in order to provide services including order fulfillment, payment processing, site activity, survey or database assistance, administration of e-mail communications, and assistance with drawings or contests. These third parties may also provide information on the performance of our site to us and other select groups on occasion. Viewers should be aware that we may disclose specific information about them as necessary to do so by law, to conform or comply with the law, or as is necessary to protect any site user or the general public.

INTERNATIONAL VISITOR INFORMATION

If viewers are visiting City Lock Smith from outside the United States., orders placed through City Lock Smith will be accepted and fully processed in and shipped from the United States. All information provided will be maintained in our servers and/or our internal systems located within the United States and will be used and protected as explained herein.

COOKIE USE

6.1 Definition of cookies and their use herein

City Lock Smith uses built-in browser features known as cookies. Cookies are small data files stored by Web browsers on the viewers’ computer. Cookies can be used to help track clicks and pass information from the computer to the website when visiting City Lock Smith pages. This helps us make this site more advantageous by providing a more personalized experience for our viewers. City Lock Smith will use cookies to track items put into shopping bags and retains viewer information for return visits to our website. We also use cookies and technology known as clear gifs (typically stored in e-mails), which aid us in confirming receipt of our e-mails and helps provide our viewers with a personalized website experience. Cookies also permit us to associate navigation information from browsing visits with the personal information provided on our site.

6.2 Third-Party Information

We share browsing data collected by cookies with third-parties on occasion. However, no personal information collected by cookies will be shared. Third party advertising companies are permitted to collect public information by placing cookies on both their website and ours. These companies may use information (excluding personal information) about viewers’ choices and monitor visits to our site as well as other Websites in order to provide advertisements about City Lock Smith or services on other websites. These selected companies will provide this information to us, and we intend to use it to determine the effectiveness of any advertisements placed about our products and services and for marketing purposes. If viewers would like more information about this practice or their options, or if they no longer wish to have information from these third parties, they may opt out.